Theme Trust Seeks WordPress Guru to Manage Support Forums

By / May 10, 2011 / News
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Theme Trust has been experiencing very rapid growth and there’s no sign of things slowing down. Because of this, I’m looking to expand the team and add a person to help out with support. Customers have had nothing but great things to say about the level of support they receive at Theme Trust, so I’m taking steps to insure that doesn’t change.

Requirements

This position will require between 2-3 hours per day, Monday – Friday, and you should preferably be able to monitor the support forums between 8am – 4pm EST. You should be experienced in WordPress theme development, CSS, HTML, PHP, and jQuery. Having good written communication skills and a passion for helping people will also be a big help.

Interested?

Send your resume and work samples to info@themetrust.com. Use “Support Job” in the subject line.

About the Author

Henry Jones is a web developer, designer, and entrepreneur with over 14 years of experience. He is the founder of WDL and ThemeTrust.

4 Comments

  1. yfront
    May 11, 2011

    Understandable, would rather have you making themes then handling support issues =)

    Reply
  2. yfront
    May 11, 2011

    A sticky FAQ for each theme with the most common css customizations etc would probably reduce the time spent answering questions.
    (I’ve made my own cheat sheet for craft & filtered).

    Reply
    • Henry Jones
      May 15, 2011

      Thanks for the suggestion. An FAQ is definitely in the works. Hopefully by hiring some support help, I’ll have time to finish it. :)

      Reply
  3. stefan suarez
    May 11, 2011

    I LOVE theme trust…
    Bought 2 themes today! yay!

    Reply

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