Comments on: Tips for Effective Communication with Your Clients

By: Meghann

Meghann — Fri, 04 Jun 2010 21:07:59 +0000

Waheed, I saw you said you work with international clients through skype. Another good tool you could try is one like Denote. I work at a design firm that developed Denote (www.denoteapp.com), and basically it’s a web app so that the client can drop little notes on a website that’s in development to give the designer input. Just another good way to communicate with your clients, especially if you have to communicate via computer – sometimes it gets hard to understand what they’re referencing, and this way, they can drop a note directly on it!

By: Johanna

Johanna — Wed, 20 Jan 2010 16:40:23 +0000

Great advice! I just stumbled upon this when i was searching on the internet, your blog seems very good. i usually go on http://www.success4designers.com but its not very popular right now because its just starting off but it has good advice you guys should check it out:)

By: Noel Wiggins

Noel Wiggins — Tue, 08 Dec 2009 15:14:10 +0000

I think this is more critical for a designer to understand than even learning how to be more creative. Talent alone won’t cut it, You can be the best designer in the world but if clients don’t like working with you then your will be a very talented designer with a lot of free time.

We are in the business of customer service, and learning how to give the best customer service will protecting how much time is spent in relation to how much the client is paying is the ultimate challenge.

When it comes to client feedback, I often have to tell my self, “hush” maybe just maybe, they will have a valid idea or spin on the design that will actually elevate this project to a higher level than I could have done on my own…

great post!

–

Thanks and Regards

Noel for Nopun.com
a graphic design studio

By: Ivan

Ivan — Mon, 07 Dec 2009 19:47:22 +0000

Great tips. Thanks!

By: Joel Reyes

Joel Reyes — Mon, 07 Dec 2009 19:41:39 +0000

Thank you all for your comments! Hope this has helped you or will help you communicate better on some levels with your clients.

If you have any questions, feel free to ask

By: Design Informer

Design Informer — Mon, 07 Dec 2009 19:16:22 +0000

Nice read. I completely agree with you. Clients can be hard to deal with but these are some great tips that we can follow.

By: Scott Dahlstrom

Scott Dahlstrom — Mon, 07 Dec 2009 18:50:43 +0000

Great advice. Now I need to make sure that the client knows what I know and we have that all in writing…

Thank you, Joel. Always a good reminder.

By: Multimedia Design

Multimedia Design — Mon, 07 Dec 2009 17:03:05 +0000

Great article – well thought out and very useful.

I’m off to communicate with my clients better now!

By: Azterik Media

Azterik Media — Mon, 07 Dec 2009 16:15:48 +0000

Excellent tips. I especially agree with your emphasis on getting all of your client contact organized. Sometimes those 5 minutes phone calls with the client regarding their ideas for their overall website design can turn out to be the most important but also the one you are most likely to forget if you aren’t keeping track. Thanks for the great post!

By: Fernando

Fernando — Mon, 07 Dec 2009 15:46:54 +0000

Great post! We are now using redmine to share our project status with our clients. It’s open source and gives us project planning, issue tracker, a wiki, a file repository, forums, etc.